Monday, February 29, 2016

How to Fix Sony Xperia Z5 Overheating Issues

I had a Sony Xperia Z5 phone that was replaced THREE times in a matter of weeks due to overheating issues when using the camera. Overheat in just the normal photo mode..... not even in video mode.
Any summer day with ambient temperature approaching 30 degrees celsius or more the phone displays a rising temperature alert then shuts down within a minute. The Z5 might be ok if you live in Alaska or going on a trek to the summit of Mount Everest.

Anyway ....... Here is how I successfully fixed the overheating issue plaguing the Z5's.

After the three replacement phones and contacting the telecommunications ombudsman's office I guess the phone service provider & Sony acknowledged there is a definite issue and were sick of handing out new Z5's one after another just for them all to do the same thing. End result- I was released from a two year contract at no cost allowing me to re-contract a new phone of my choice. No more Z5---- overheating issue resolved

Make no mistake about it...the Z5's WILL overheat badly if you live in a country with a hot climate. It is entirely to do with the ambient temperature. On most days the Z5 would be fine, however on a warm day the phone would get to the point where it was too hot to handle it or pick up.


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