Hello,
My lumia 535 camera (both front and back) are not working. Camera app force closing with error code: A00F4246(E8010001). Problem appeared after updating to wp10. (Worked for about 2 months after wp10. I think problem came after an update only, not sure). I tried hard reset and performed os reinstall with Windows device recovery tool.
I gave my phone to a nokia authorized service center and they said they'll change camera modules but that didn't help either. A quick google search of the error code reveals that many people have the same problem, so I'm thinking may be it's a firmware issue.
Device model: Lumia 535 DS - Rm 1090_1001
Os build version: 10.0.10586.107
Firmware revision number: 02074.00000.15234.28006
Hw revision number: 3
I've collected logs using Microsoft field medic tool. Will upload if requested.
Any help will be appreciated. Thanks.
My lumia 535 camera (both front and back) are not working. Camera app force closing with error code: A00F4246(E8010001). Problem appeared after updating to wp10. (Worked for about 2 months after wp10. I think problem came after an update only, not sure). I tried hard reset and performed os reinstall with Windows device recovery tool.
I gave my phone to a nokia authorized service center and they said they'll change camera modules but that didn't help either. A quick google search of the error code reveals that many people have the same problem, so I'm thinking may be it's a firmware issue.
Device model: Lumia 535 DS - Rm 1090_1001
Os build version: 10.0.10586.107
Firmware revision number: 02074.00000.15234.28006
Hw revision number: 3
I've collected logs using Microsoft field medic tool. Will upload if requested.
Any help will be appreciated. Thanks.
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