Saturday, July 30, 2016

Problem with Lumia 535 camera

Hello,
My lumia 535 camera (both front and back) are not working. Camera app force closing with error code: A00F4246(E8010001). Problem appeared after updating to wp10. (Worked for about 2 months after wp10. I think problem came after an update only, not sure). I tried hard reset and performed os reinstall with Windows device recovery tool.

I gave my phone to a nokia authorized service center and they said they'll change camera modules but that didn't help either. A quick google search of the error code reveals that many people have the same problem, so I'm thinking may be it's a firmware issue.

Device model: Lumia 535 DS - Rm 1090_1001

Os build version: 10.0.10586.107

Firmware revision number: 02074.00000.15234.28006

Hw revision number: 3

I've collected logs using Microsoft field medic tool. Will upload if requested.
Any help will be appreciated. Thanks.


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